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Maine Retail Recovery: COVID, Holiday Shopping and E-Commerce
Brought to you by Fast Forward Maine and Retail Association of Maine

On Monday, 9/21 join Rich Brooks, Yury Nabokov and Curtis Picard, President & CEO, Retail Association of Maine, as they navigate the challenges of the 2020 shopping season in Maine.

**Topic 1: Holiday Shopping and Buying Local in 2020 by Curtis Picard**

**Topic 2: Building an Effective E-Commerce Site for COVID and Beyond by Rich Brooks**

**Topic 3: Delivering Amazing Retail Customer Experience During COVID by Yury Nabokov**

Sep 21, 2020 09:00 AM in Eastern Time (US and Canada)

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Rich Brooks
Founder & President @flyte new media
Rich Brooks is founder and president of flyte new media, a digital agency in Portland, Maine, that’s been around for over 20 years. He is a nationally recognized speaker on entrepreneurship, digital marketing, and social media. He founded The Agents of Change, an annual conference and weekly podcast that focuses on search, social & mobile marketing. Rich is the author of The Lead Machine: The Small Business Guide to Digital Marketing, a popular and well-received book that helps entrepreneurs and marketers reach more of their ideal customers online. He has appeared in Inc. Magazine, The Huffington Post, FastCompany.com, CNN.com, the Social Media Examiner, and many other news sources for stories on digital marketing. He is also the “tech guru” on the evening news show, 207, which airs on the NBC affiliates in Maine.
Curtis Picard
President & CEO @Retail Association of Maine
Curtis Picard joined the Retail Association of Maine (formerly the Maine Merchants Association) in November of 2007. Prior to his current position, Curtis was Vice President of Business Development and International Trade for the Vermont Chamber of Commerce. e graduated from the University of Vermont in 1991 with a B.S. in Business Administration and he received a New York University Certificate in Sports and Event Management in 1993. He is a 2008 graduate of the U.S Chamber’s Institute for Organization Management and earned his Certified Association Executive (CAE) designation in January of 2012.
Yury Nabokov
Customer Experience Manager & Marketing Strategist @Machias Savings Bank
Yury Nabokov is a transformative leader in the business of creating emotional, personal and engaging experiences. He is a co-host of Fast Forward Maine podcast and a frequent contributor on topics of UX, gamification, and innovation. In 2017, for his contributions to the digital initiatives of Machias Savings Bank, Yury was named “Emerging Leader” by the Bank Administration Institute. A year later he was presented with the “Rising Star” award from New England Financial Marketing Association. Yury holds two undergraduate and two graduate degrees with the recent additions of executive leadership degrees from The Wharton School in Strategic Leadership and Rutgers University in Customer Experience. He works full time at Machias Savings Bank as the Assistant Vice President of Customer Experience.