The perception of the competence of frontline officers reflects on how the security sector is perceived. The language used is important. We have seen on previous webinars that the word ‘guard’ is sometimes used as a pejorative word, outdated and no longer reflecting what people do. The word ‘officer’ though generates confusion as, in some cultures at least, it portrays the work as being of a higher level, and sometimes causes confusion with, for example, police officers. This webinar will examine the following:
- What are the drawbacks and benefits of using the words guards/officers?
- What are the benefits and barriers to having a global agreement on a single term to describe the work of frontline officers?
- Whether using a single term is illusory.
Rollo Davies – Managing Editor at TPSO magazine (UK)
Maj. Mandeep Garewal – Managing Director at Force Tech Security India Pvt Ltd (India)
Charles Oloo – Managing Director of Burton Consortium limited (Kenya)
Mike Reddington – Chief Executive Officer at British Security Industry Association (BSIA) (UK)