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Knowledge is Power - What Installers Would Like Retailers to Know
When it comes to the installation process, it often feels like retailers and installers are living on entirely different planets. This lack of understanding can lead to an experience that frustrates the installer, the retailer, and most importantly, the customer.

World Floor Covering Association (WFCA) and International Certified Flooring Installers Association (CFI) are excited to co-host a two-part webinar series that will help floor covering retailers and installers strengthen their team dynamics to create an unforgettable customer experience from sales through installation.

This two-part webinar will be delivered as interactive webinars that bring together leaders in the retail and installation fields to share their side of the story, address opportunities to improve communications, and effective ways to collaborate for a common goal. Viewers will be able to take part in a Q&A with the panel during the live discussion.

The events will be moderated by WFCA chief executive officer, Scott Humphrey and joined by Robert Varden, executive director of CFI. The panel will include several industry retail and installation professionals.

Bring an open mind, your ideas and your questions. Don't miss this informative and lively interactive panel discussion with industry leaders!

Please join us for both parts of this webinar series. Register for each below.

Part 1: Thursday, Aug. 27, 2020
2:00 PM EST (US and Canada)

Part 2: Thursday, Sep. 3, 2020
2:00 PM EST (US and Canada)

Aug 27, 2020 02:00 PM in Eastern Time (US and Canada)

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