In today’s digital-first world, consumers demand seamless experiences from brands, and that starts with the brand’s loyalty platform. The average consumer belongs to 14 different loyalty programs, and they have come to expect four fundamental qualities in the programs with which they engage: ease of use, meaningful recognition, perceived value, and convenience and service.
Technology must enable these Loyalty fundamentals while leveraging data to create a frictionless experience no matter where a customer shops.
But how can brands determine the right technology partner for their loyalty program?
During the webinar, Cassie Preston, Director of Client Services, CRM & Loyalty for Baesman will discuss loyalty platforms and customer expectations, keys to determine which partner is right for your brand’s program.
Key Takeaways Include:
• Tips for choosing the right technology partner
• The importance of data in a loyalty platform
• Dos and Don’ts for selecting a loyalty provider
All registered attendees will receive a link to view the webinar recording on-demand - so be sure to RSVP even if you can't attend live! Additionally, Loyalty360 webinars are free to attend.