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A Vision of Process Excellence and Seven Habits for the Journey
*Live at 2 PM ET*
**Recording available with registration**
In my work with NGOs and Small & Medium Enterprises (SMEs) in developing countries, I developed a vision for Process Excellence that integrates Lean and community development principles, and Seven Habits of Process Improvement for organizations to pursue the vision. In this session, I will present the five elements of Process Excellence – Effective, Efficient, Appropriate, Empowering and Continuously Improving – and introduce the Seven Habits – practical actions everyone in an organisation can do. After that, I will share examples of how NGOs and SMEs are applying these Lean habits in pursuit of Process Excellence, and the impact they are having. I hope all participants will find Process Excellence and the Seven Habits applicable to their own organization or consulting work when introducing Lean and explaining what everyone can do to improve how they work.

Aug 16, 2023 02:00 PM in Eastern Time (US and Canada)

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Andrew Parris
Process Excellence Manager @Medair
Andrew Parris earned his PhD at MIT as part of the Lean Aircraft Initiative and worked for Lockheed Martin for eleven years, mostly as Process Improvement Lead on the Atlas rocket program. He worked for the faith-based humanitarian and development NGO World Vision for nine years, including three leading Process Improvement in East Africa. Andrew is currently Process Excellence Manager at the faith-based, Swiss humanitarian NGO Medair (60%) and provides Lean training and coaching to Quality Champions in developing countries for the International Trade Center (ITC). Andrew’s articles include: • Improving Processes for Good in East Africa • Making Work and the World a Better Place • What Christian Leaders can Learn from Lean • Lean lends a helping hand in developing countries Andrew is partnering with Honsha in Lean360°, an initiative to match experienced Lean professionals as pro bono coaches for newly trained Quality Champions (for ITC) and Innovation Champions.