Customer deductions and disputes have always kept credit and collection professionals busy. In the current economic climate, however, deductions and invoice disputes have been on the rise. The sheer volume of deductions and disputes and the various forms in which customers submit them —by a simple email, phone call, on remittance advices or as debit notes— make it challenging for the AR team to stay on top of them and resolve them quickly and efficiently.
Join Serrala for an insightful hour on how to automate deductions and disputes in your SAP system. Learn how to leverage technology to empower users to resolve disputes and deductions swiftly with standardized, optimized, and automated processes that improve the experience you deliver to your customers.