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3rd Party Agency Focus Group Discussion Session
In this discussion session Sam Fensterstock from AGA will expand on the micro-learning sessions he recorded for the CRF focusing on maximizing your organizations performance when working with a third-party collection agency. During this session we will discuss three phases of the relationship in maximizing:

• Evaluating and onboarding an agency
• Developing practices for the greatest opportunity for success
• How to monitor your portfolio and agency performance

Mar 8, 2021 02:00 PM in Eastern Time (US and Canada)

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