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Topic
With the Changes in Print Technology, How Long Will it Be Before You Don’t Have an In-House Service Team? Quicker than you can imagine.
Description
Service teams seem to be the “sacred cow” of the imaging industry. With so many service technicians recently laid off and rapidly dropping output volumes, along with the migration from service-intensive A3 MFPs to the extremely less service-intensive A4 MFPs, dealers must start exploring alternative service platforms. Service organizations such as Field Nation, Barrister, and LMS can provide service on a per-use basis. As dealers move more into Managed IT Services they will realize the reality of print services. Is print service really your differentiator? (Every company we talk to tells us it is, but if everyone thinks it is, it means it MUST NOT BE TRUE).
The future of the dealers will go far beyond print and now is the time to begin asking the questions which challenge all that once was thought to be unchallengeable.
In this webinar, Norm McConkey (https://mpstoolbox.com/), Ray Stasieczko (https://teasratic.com/) and Milton Bartley (https://www.imagequest.com/) will:
1. Discuss how to imagine a world where you aren’t limited to what you can sell based on your service team’s capabilities and what the implications of eliminating your field service team can look like.
2. Strategize and consider how this can work for businesses across the imaging channel.
3. Review the steps you can take to slowly phase out and change the complexities of the 1990 print services business. The future will be created by those who change the game.
Join this webinar and let's begin that journey in changing the game.
Time
Mar 31, 2021 02:30 PM in
Eastern Time (US and Canada)
Webinar is over, you cannot register now. If you have any questions, please contact Webinar host:
Norm McConkey
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Hi there, You are invited to a Zoom webinar. When: Mar 31, 2021 02:30 PM Eastern Time (US and Canada) Topic: With the Changes in Print Technology, How Long Will it Be Before You Don’t Have an In-House Service Team? Quicker than you can imagine. Register in advance for this webinar: https://us02web.zoom.us/webinar/register/WN_NQkbCeLrShGXi4DBtib18A After registering, you will receive a confirmation email containing information about joining the webinar. ---------- Webinar Speakers Norm McConkey (Founder @MPSToolbox) Norm McConkey has been involved in the print, imaging, IT and software technology industries since 1993. He founded PrintFleet in 2003, which was later sold to ECi. In 2009 he started Tangent MTW Incorporated, a consultancy which helped build Managed Print programs for Office Depot, Canon, Parts Now, Lexmark and Xerox. Seeing an opportunity in e-commerce, he launched MPSToolbox in 2015, which has built over 100 B2B e-commerce websites for OEMs, regional dealers, and distributors. Norm is a regular contributor to industry publications, and he also writes a bi-weekly blog about current topics in the industry. https://mpstoolbox.com/ Ray Stasieczko (Founder @TEASRA, The Innovation Channel & The End of the Day with Ray!) Ray Stasieczko is an industry veteran with over 30 years of expertise. A pioneer of Managed IT and Managed Print services, Ray owned and operated dealerships, and served in many senior leadership roles in the office technology industry. Out of his successful career, he founded TEASRA, The Innovation Channel in 2018, and is host to The End of the Day with Ray!—a daily video series that challenges the status quo. Ray is an industry speaker and has been published in nearly all of the industry’s publications. https://teasratic.com/
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