Can AI eliminate unconscious bias or is there a danger it can learn bias? We discuss ethics and the potential of AI for HR and workforce experience.
In an independent research study among active job seekers, 44% said they have experienced discrimination in their job searches. So, can using Artificial Intelligence improve the recruiting process by removing the bias? Encouragingly, a PwC survey found that 85% of CEOs believe AI will significantly change the way they do business in the next five years, so it has great potential.
Our panellists who are already utilising AI to aid decision-making and will share insights into their own adoption and strategies within a business setting.
- Matt Kuperholz, Partner & Chief Data Scientist | PwC Australia
- Russell Porter, Head of Strategy and Innovation Office, Value Experience | SAP SuccessFactors
- Soozey Johnstone, Author, Director, speaker | Method9 & Patienteer
- Luli Adeyemo, Director | TechDiversity
Key take homes:
• How can organisations address the issue of AI bias in HR AND ethically leverage the technology’s immense potential to improve HR systems and enhance employee experience?
• How can AI assist recruiting a diverse talent pool and other key business decisions?
AI can be used as a tool to assist with talent management, HR service delivery and workforce management. It should also help fight bias and discrimination during the recruitment process, leading to increased diversity within your organisation. Human decision making in these and other areas can be flawed, shaped by individual and societal biases that are often unconscious. However, as AI learns from data sets provided, there is also a risk that the AI will learn ‘bias’ and therefore perpetuate the the lack the diversity within an organisation.