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CX Online Launch: Want to enhance successful customer satisfaction online?
BMi Research will be launching an online research tool that takes traditional mystery shopping a logical step further to effectively evaluate your e-commerce online shopping platform. Jenni Coggin & Dean McElwee will be discussing the importance of measuring online customer satisfaction and sharing results from a pilot study across various South African online website.

Mar 4, 2021 11:00 AM in Johannesburg

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