This ASHRAE presentation combines the two related topics of Effective Communications with Creating a Culture of Excellence. The effective communications portion focuses on defining what constitutes effective communication and why it is more important and difficult today than ever before. It looks at the evolution of communication, communication overload and how this relates to critical communications necessary for successful facilities operations and maintenance.
The presentation then proceeds to discuss how corporations, companies and organizations can create and maintain a culture of excellence citing the speaker experiences as well as how companies and organizations fail at maintaining cultures of excellence. The presentation concludes with a quick discussion on how effective communications and a culture of excellence are interrelated
Speaker: Terry L. Rodgers
Terry has over 38 years of progressive experience in Critical Facilities operations and management including strategic planning, critical infrastructure design, operations, and commissioning; business protection and recovery; preventive and predictive maintenance; technical training and professional training development.
Terry is an ASHRAE Distinguished Lecturer and a voting member of ASHRAE TC9.9 "Mission Critical Facilities, Data Centers, Technology Spaces, & Electronic Equipment", ASHRAE SSPC 90.4 "Energy Standard for Data Centers”, ASHRAE SPC-127 "Method of Testing for Rating Computer Room Air Conditioners”, and GPC-1.6P “Commissioning Process for Data Centers”.
Terry has performed site reliability assessments for more than 45 sites in over 20 countries and 5 continents. Terry writes a bi-monthly column in Mission Critical magazine called Sustainable Operations.