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Texting as a Tool: How to Save Time, Save Money and Increase Positive Reviews (Sponsored Spotlight Webinar)
Did you know that 85% of customers say they’d rather text message with businesses than email or call? Not all meaningful personal interactions happen in person. In this webinar we showcase text message strategies that save staff time, increase bookings, get more reviews, and effectively market to your guests. See how your property can delight your guests with convenience and hospitality throughout the entire experience including Pre-Booking, Post-Booking, Pre-Arrival, Mid-Stay, and Post-Stay phases. Bottom line–your customers text, so should your business.

Apr 6, 2023 01:00 PM in Eastern Time (US and Canada)

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The views expressed by speakers or other third parties in this content are those of the speaker or third party and not necessarily of the Association of Lodging Professionals (ALP). This content has been made available for informational and educational purposes only. ALP does not make any representation or warranties with respect to the accuracy, applicability, or completeness of the Content.

Speakers

Nathan Mayfield
Vice President @ResNexus
ResNexus Vice President Nathan Mayfield has over 21 years of marketing experience spanning multiple industries. He has over 13 years of operational experience ranging from a large billion dollar company down to a small local business. Nathan has worked with ResNexus for over 9 years and truly believes in their mission statement of “Elevating Industries, one business at a time, through service, innovation, and education!” In addition, Nathan Mayfield is a member of Forbes Business Council and regularly contributes articles and other important information for the hospitality industry on that platform.

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