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Strength & Resilience - dealing with challenging situations during Covid-19 & beyond - Part 1
This is the first part of a two part presentation for GP, Practice Nurses and all Practice staff. Presented by Simon Gould from Medics for Life. You must attend both parts.

LEARNING OUTCOMES:
• Recognise the risk factors and key indicators of aggression and violence in a practice patient.
• Effectively manage difficult patients through a range of communication, de-escalation and diffusion skills.
• Implement effective practice strategies and measures to improve the safety of the workplace.

Webinar will conclude at 8:30pm

Jun 30, 2020 07:00 PM in Canberra, Melbourne, Sydney

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Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Sydney North Health Network.