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Moving Quality from a Cost Center to a Profit Center
We speak the language of quality every day. We help our organizations achieve quality in what we deliver. But too often, quality is seen as a reporting and policing function, incurring cost, but not adding to the bottom line. In this session, ETQ experts will discuss how quality are changing their organization’s view of the Quality team by speaking the language of business and aligning with business goals. A key focus will be understanding the return on investment (ROI) that the Quality team can bring to the organization.

Join ETQ experts to learn:

• The benefits of measuring ROI for quality investments
• How to measure the value of your quality program for your business
• How to communicate that value to business leaders in your organization
• What value metrics are most important in calculating ROI

Certificate of Attendance (0.1 CEU)
If you need a Certificate of Attendance, check the box in the form below. Be sure to include first and last name in registration form. You must attend the LIVE webinar for at least 50 minutes and answer a poll question to be eligible for 0.1 CEU credit. (Not available for on-demand webinars)

Note: By registering for this event you agree that your supplied contact information can be shared with the event presenter and that they can contact you regarding the event and the information/products discussed within. The event host, Quality Digest, may also contact you regarding future events.


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