Shared Services (SS) and Global Business Services (GBS) have long been focused on creating more value for the business and customers. Digital Transformation is a key element of this journey!
• Recently, Robotic Process Automation (RPA) has been a popular digital technology chosen to boost SSC/GBS digital capabilities.
• Leading organizations are driving their digitally-enabled SSC/GBS to an enterprise-wide, end-to-end model.
Our webinar will explore the key steps you can take, to enable a digital transformation strategy, in your Shared Services/GBS. We will discuss how to establish an ecosystem, which embraces a transformed operating model, innovation, resilience, people/talent capabilities, and technology enablement. Specific topics covered include:
• Global trends shaping the Shared Services/GBS agenda post-COVID
• A digitally enabled service delivery model - The role of Hyperautomation and digital tools
• Establishing Centers of Excellence in Shared Services/GBS to drive digital transformation
• Navigating towards Future Shared Services/GBS
• Phil Searle, CEO & Founder, Chazey Partners
• Chuy Michel, Global Head of RPA, Chazey Partners
Come and be part of the discussion together!
04th November, Thursday, 11AM EDT / 3PM BT