Business agility means you can respond to your customer demands with a high degree of accuracy and speed. This has always been the goal of agile practices, and is the promise of microservices. The problem is not all organizations have achieved this level of business agility in a static traditional architecture, must less a dynamic microservice architecture. Regardless, bottlenecks in continuous delivery are often found at the production state, where it is most critical. This presentation explores why so many organizations struggle with CD practices across the entire software delivery life cycle. Let's face it. Updating a .war file, executing a Helm Chart, or pushing out a zip file is easy. So why is a production update so hard? Join us for some answers.