In the seven-in-seven Regulation F era, every call counts. Transformation is needed in collection practices to become more precise on how to reach consumers – and precision does not mean making just one call a day.
What if you knew who to contact; what number to use and the best time to connect with consumers? Phone Behavior Intelligence enables organizations to plan their outreach campaigns to connect with their customers by identifying the most active numbers to call and better align with the timeframes when individual consumers are using their phones.
Now more than ever, every contact must count. Outbound calling will remain a core communication channel. Still, additional channels like email, text, and digital media need to be evaluated, integrated, and optimized into overall contact strategies to drive future efficiency and effectiveness.
How can you shift to a precision outreach strategy and manage customer engagement across multiple channels?
This webinar will discuss how companies can meet Reg F guidelines by:
-Harnessing the power of contact intelligence to increase reach and maximize efficiency while meeting new regulation guidelines
-Using unique behavioral intelligence on phones and emails to optimize outreach attempts and maintain right-party contact rates.
This webinar is presented by Neustar, a TransUnion company.