If recent history has taught us anything, every retail organization must be prepared to manage complex and disrupting situations, including circumstances that we may not have predicted or even imagined. Retailers are regularly exposed to a multitude of crisis situations, both internal and external, that can have a significant and lasting impact on the image and the assets of the business. These threats remind us that learning how to manage through a crisis situation is more than just an important practice—it is a business priority.
Crisis Table Top exercises are designed to test the capabilities and readiness of an organization in the event of a crisis, helping to improve strategies, planning, and decision making during these difficult and demanding situations. They are also used to help clarify roles and responsibilities while identifying additional preparedness needs.
Join us as our panel of experts take part in an interactive crisis table top discussion reviewing a series of emergency scenarios to include:
• A hurricane or severe weather event,
• Civil unrest,
• Active threat, and
• A “wild card” event forcing our panel to think on their feet.
We will discuss with these leaders the elements and factors that need to be considered in advance and in real-time as events are happening, partners within your organization, response considerations, and policy considerations for crisis events. Our subject-matter experts will then provide feedback on the retailers’ responses.
Tony Casper, Safe Passage Consulting
Dustin Randall, Safe Passage Consulting
Jeff Partin, The Home Depot
Scott Sanford, goPuff
Tyler Hough, Walgreens