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How Loyalty Programs Will Impact 2021 Holiday Shopping

00:32:00

Nov 8, 2021 12:57 PM

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Speakers

Carlos Dunlap-Beard
VP, Loyalty Strategy @Clarus Commerce
Carlos Dunlap-Beard is the VP, Loyalty Strategy at Clarus Commerce. He has spent the past 25 years cultivating a rich background in B2C/B2B engagement strategies, direct marketing, business development, customer acquisition, customer loyalty, data analysis and strategic marketing. A proven marketing strategist and consumer engagement thought leader, Carlos has authored dozens of articles, blog posts and white papers featured in numerous publications and has spoken at many conferences and events.
Mark Johnson
CEO @Loyalty360
As CEO of Loyalty360, Mark is committed to bringing loyalty to the forefront as a critical marketing strategy. To further this goal, he has created an unbiased, market-driven clearinghouse and think tank through which users and loyalty providers can interact and collaborate with. His finger on the pulse of what’s happening in loyalty, Mark is driven to give members the expert insight and guidance they need to develop strategies and implement programs that effectively engage their customers and employees and build stronger relationships with them.