When professionals transition into case management they typically do not see themselves as leaders, but rather as individuals who want to make a difference in a more meaningful way than they have in the traditional clinical setting.
Nurses and Social Workers who comprise the majority of these professionals often view their role as "helpers and members of a team" rather than professionals who are the leaders of those teams.
In our 4th edition of Issues and Answers we talk with Catherine Mullahy, who is one of the most recognized leaders in the field of case management. She will share her insights and provide you with tips that will help you develop/enhance your leadership style and skills.
In this webinar we will:
* Describe professional leadership as a case management competency
* Discuss the role of professional presence in optimizing the patient experience
* Review Standards of Practice that can guide you in developing your leadership skills.
So Catherine can address your questions, we invite you to send your questions to us ahead of time in the registration form so that we can focus the webinar to meet your needs.