You cannot register for this webinar
This webinar has ended. Thank you for your interest.
Topic
Form Frenzy: Rebuilding Trust
Date & Time
Selected Sessions:
Oct 31, 2024 01:00 PM
Description
The State of Arizona’s approach and focus on 'rebuilding trust between government and the people'. Form Frenzy is a statewide initiative to improve the user experience of our customers through better form design and delivery. Consider: What services do people have access to through your agency? How can this service change people’s lives? Who will be the people impacted? What will it mean for the people who need the services?
Takeaways:
The outcome of Form Frenzy is not simply to update a form in our agencies in hopes that more people complete it. It is about expanding resources equitably and expanding accessibility; it’s about rebuilding trust between government and the people.