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Arch MI - Creating a Customer Communication Strategy Plan
Keeping Your Customers Informed and Engaged in Our New Virtual World

Getting a mortgage is one of the most stressful things people go through. Combine that with the recent pandemic environment and it is not surprising that your customers have varying needs and comfort levels for communication and engagement right now.

Join, industry expert, Ginger Bell as she shares:

· How to create a customer communication strategy plan

· Communication strategies to keep customers engaged

· How to leverage personalization in emails, phone calls and text messages

· How to successfully incorporate video into your communication

· How and when to engage with consumers at various stages of the sales process

· Strategies to leverage your expertise and educate buyers

Dec 15, 2020 11:00 AM in Pacific Time (US and Canada)

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Speakers

Ginger Bell
Founder & CEO @Edumarketing
Ginger Bell is a 3-time Best-Selling Author, Speaker and CEO with Edumarketing Agency, a full-service training, marketing and video production agency focused on utilizing the power of education, new technologies, media, and personality-driven marketing to position individuals and companies as experts in their field. A sought-after speaker and published author to audiences nationwide, Ginger has been named as one of Mortgage Banking’s Most Powerful Women, 50 Most Connected Professionals and Elite Women of Lending. Ginger has also been awarded the “Professional Woman of the Year” award by the National Association of Professional Women for her commitment to training and education. You can connect with Ginger at: www.edumarketing.com www.linkedin.com/in/gingerbell/ www.facebook.com/ginger.bell