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Retail Shopper Experience in a post COVID world
The rise of safety, speed and convenience through digital innovation and technology

Despite the disruption caused by COVID-19 on the retail industry, shoppers’ basic expectations remain unchanged. Customers want items that are available to purchase on-demand and immediately, at the best price point, through a seamless transaction. However, many retailers are struggling to deliver on these expectations.

As shoppers demand an increasing blend of the online and in-store experience, retailers are adopting innovative technology at a remarkable speed. Today’s on-demand economy requires store employees to be connected and at peak productivity 100% of the time, and the bottom line is – those who don’t invest in technology will be left behind.

Join retail industry experts and Zebra Technologies in this webinar to learn how mobile technology is driving employee productivity, collaboration and customer service to a new high.

The webinar will explore:
- Key trends from the newly released 2021 Shopper Vision Study - highlighting the perception gap between retailers and shoppers
- The new digital customer combining the best of in-store and online retail
- How to deliver better performance and productivity with technology
- The advantages of enterprise-grade devices over consumer

Mar 17, 2021 12:00 PM in Canberra, Melbourne, Sydney

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Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Elaine Banoub.