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Pushing Past the Pause

00:33:00

May 21, 2020 10:35 AM

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Speakers

Donna Weber
President @Springboard Solutions
Donna specializes in the post-sales customer success journey. With over 20 years' experience, she has a proven track record helping high growth tech firms create customers for life. Her clients range from start ups to well-established large companies, with a focus on the open source and SaaS arena. Colleagues know Donna as a leader who makes a difference.
Todd White
VP Sales @GuideCX
Todd has built multiple sales teams from the ground up and bases his sales philosophy on customer experience. After analyzing the #1 cause of SaaS churn–rough and lengthy installs–he and a co-worker set out to solve that problem. They built GuideCX, where Todd is hyper-focused on creating the best new customer experience there is on the market.