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Jira Service Management for ITSM
In this free 1-hour advanced webinar, Expium's Atlassian Certified Experts demonstrate Atlassian’s full suite of ITSM tools. Observe case studies for incident management, change management, service management, and asset management using Opsgenie, Bitbucket, Statuspage and Insight in collaboration with Jira Service Management.

Outline:
• Builds off JSM Fundamentals
• Takes an in-depth look at Service Request Management
• Incident Management, Change Management, and Problem Management
• Shows integration with Insight, Opsgenie, and Statuspage
• Shows deployment management with bitbucket for Change requests, Incidents, and Problems

Get to know your speaker below!

Jan 26, 2023 11:00 AM in Central Time (US and Canada)

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Speakers

Wade Cornett
Business Process Consultant and Atlassian Certified Professional @Expium LLC
Wade Cornett has a background in manufacturing and engineering in both the aerospace and pharmaceutical industries. As a Certified Jira Administrator and an ITIL practitioner, Wade has a passion for helping organizations scale within the Atlassian ecosystem and implementing industry best practices. He specializes In ITSM and Jira Service Management, and is experienced in integrating IT and Agile DevOps teams within Atlassian products.