In today’s high collaboration workplace, where you must deal with more and more people --- up, down, sideways, and diagonal --- the true go-to person is the closest thing to indispensable. Go-to people: make themselves incredibly valuable to others; maintain an attitude of service; are great at their jobs; take personal responsibility for getting the right things done; and build great working relationships every step of the way. To do all those things consistently and add value in most every interaction, the secret is recognizing that overcommitment is the enemy. If you want to remain a true go-to person, for the long run, you must beat overcommitment syndrome. In this talk, Bruce Tulgan draws on the best practices of real go-to people in the real world to teach you how to be (nearly) indispensable at work.
Bruce Tulgan is an adviser to business leaders all over the world and a sought-after keynote speaker and seminar leader. He is the founder and CEO of RainmakerThinking, Inc., a management research and training firm, as well as RainmakerLearning, an online training resource.