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Optimizing paraprofessional workflows to help law firms gain competitive advantage
Paraprofessionals play central roles in helping their law firms deliver value. And having the right people, processes and technology in place is a key pillar of them contributing to law firms’ success.

Paraprofessionals are central in client communication and facilitating relationships on multiple files; some of which can span over many months and even years. They manage complex discovery and legal research tasks. And, they are super users of the technology spurring innovation and competitive advantage for their firms. Stemming from this central role, many paralegals have taken on the responsibility of being the core advocates of the use and adoption of multiple technology solutions across law firms.

On this 60 minute webinar, we’ll look at best in class examples of how paraprofessionals are aligning people, process and technology in law firms to help them gain an edge.


Alexis Fitzjohn, Senior Manager, Corporate Services, Fasken

Monique Sever, Paralegal/Litigation Support & E-Discovery Supervisor, Harper Grey

Mary Munro, National Director of Paraprofessional Services, Borden Ladner Gervais

Chair: Jaimie Cook-Dallin, Founder, Legal Xpertise


Law Society of Ontario: This program contains 1 hour of Professionalism Content.

Law Society of BC: This program is accredited for 1 hour of CPD


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