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Hospitality Digital Transformation Series: Taking Guest Experience to the Next Level by Leveraging Modern Property Management Systems (PMS) and Hospitality CRM

• Introduction – Francine Misir & Macarena Billa - Business Development Executives at Optimus Business Transformation
• Why a modern property management system (PMS) and CRM are needed in a post Covid-19 period – Hector Negron – CEO & Founder at Optimus Business Transformation
• Proof of concept on LS Hospitality, a modern PMS, running on Microsoft Dynamics 365 Business Central – Functionalities – Gunnar Thorsteinsson – Global Product Director at LS Hotels & Retail
• Why your radios are holding your team back - Jon Schniepp - SVP of Relay
• Hospitality CRM – Guest experience best practices and a proof of concept running on Microsoft Dynamics 365 CRM – Jorge Castro – CRM Practice Lead at Optimus Business Transformation
• Question and Answers

Oct 14, 2021 10:00 AM in Eastern Time (US and Canada)

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