The New Normal: How COVID-19 is Impacting Payments

Join Mike Gramz, Chief Risk Officer at Yapstone for an essential conversation about how the ongoing pandemic is impacting your business.

Mike is a 27-year financial services and payments industry veteran who has spent much of his career focused on using Risk Management to help companies grow. He is experienced in data science and analytics, compliance and regulatory policy, credit, fraud, loss provisioning and loan loss reserves, and data security.

Topics include :
o How has the pandemic impacted consumer spending?
o Is there a new definition of a “high risk” merchant?
o What are the Networks doing to support merchants with chargebacks and refund timelines?
o Why are refunds and chargebacks taking so long?
o What will be the new normal related to merchant underwriting and potential reserves by the acquirers and processors?

Submit your questions ahead of the webinar to ensure we cover all of them during the Q&A.

01:01:00