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ORCAs in Action, a coalition of the nation’s organized retail crime associations, will hold the latest in a series of virtual conferences on January 31st from 2:00 – 3:30 pm Eastern Time. This event will feature a series of presentations on several topics critical to the fight against organized retail crime. The initiative is designed to support local and regional ORC efforts driven by these vital organizations and our retail and law enforcement partners dedicated to fighting these crimes. The January event will feature: Customer Aggression and Violence and the Impact on Associates Taking a closer look at some winning strategies to help keep employees safe in the face of growing aggression and violence in the retail workplace. For retailers struggling to attract and retain employees, understanding the best ways to support employee well-being plays a large part in how we retain quality talent. What’s NEW in ORC Technology Innovation and creativity help drive results, making us more effective and efficient. And when it comes to dealing with organized retail crime, the effective use of technology should be no different. This discussion focuses on the latest tools used today and how your teams can benefit by staying current and informed. Dissecting Success: Operation Boiling Point Scalds a Major ORC Network in Chicago Here we break down a highly successful 2022 ORC investigation involving tens of millions of dollars in the greater Chicago market to include how the case was initially identified, how it was developed, other key factors essential to the investigation, and the retail and law enforcement partnerships that helped bring it all together.