There is an inherent flaw in the conventional outsourcing business model. It leads to higher risk contracts for the buying organization, and drive for predictable profits by the selling organization. These contracts do not factor innovation into the relationship. In fact, innovation is inadvertently discouraged.
This presentation will discuss best practices to drive innovation in outsourcing that will benefit both the buying and selling organizations.
Specifically, we will discuss:
• Creation of a mutual symbiotic “deal” where all parties win,
• Aligning around to the same quantifiable objectives,
• Establishing the rules of the game in the contract, and
• Understanding contract incentives .