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Jira Service Management Fundamentals
In this free 1-hour webinar, Expium's Atlassian Certified Experts provide an overview of Atlassian's high velocity ITSM solution, Jira Service Management. The webinar will cover customer portals and connecting service agents to Dev & IT Ops teams within the highly collaborative Atlassian tools.

Outline:
• Intro to JSM, Help Center walkthrough
• Submit tickets as a customer
• Work tickets as an agent
• Manage the project as a project admin

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Mar 23, 2023 11:00 AM in Central Time (US and Canada)

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Speakers

Owen Pyatt
Business Process Consultant and Atlassian Certified Professional @Expium LLC
Owen is an Atlassian Certified Professional with a background in Key account management and data analysis. As an Atlassian certified professional with expertise in Jira Service Management and ITSM practices he takes his passion for solving problems and helping others to create effecient and effective business solutions.