These DMAIC simulations provide a capstone experience designed for newly trained Belts prior to assigning them to real process improvement projects. Participants work in small teams to investigate and solve a problem. Teams complete a variety of activities and then work through tollgates to complete the project. Team performance is scored on the basis of the actions taken/decisions made and the answers provided to tollgate questions.
- Overview of Sherlock Holmes Zombie Hunter & SigmaBrew: How They Work, Target Audiences, Facilitator Requirements, Timing
- How to Run Them in a Virtual or Classroom Setting
- Example Participant Activities
10:00 - 11:00 AM The Platform for DMAIC Project Simulations
Sherlock Holmes Zombie Hunter
Participants shadow the project lead, Sherlock Holmes, through the investigation, listening to interviews, analyzing data and developing appropriate actions to solve the problem of roving Zombies in a time and cost efficient manner. Appropriate for Yellow Belt and Transactional Green Belt levels.
11:00 - 11:30 AM Break
11:30 AM - 12:30 PM SigmaBrew
Participants complete a project focused on improving customer satisfaction/service of a neighborhood coffee shop. SigmaBrew challenges the participants along multiple dimensions, including dealing with ambiguity, data collection and analysis, decision-making, and team dynamics. Appropriate for Green Belt and Black Belt levels.
*We encourage you to watch a video presentation that will familiarize you with the learning theory behind the simulations. It's a recording of a breakout session from the 2020 ASQ Lean and Six Sigma Conference held in Phoenix. If you weren't there to join us in person, we think you'll find it helpful now.
"Practice Makes Perfect: Better Learning with Simulations" - Bill Hathaway, MoreSteam Chief Executive Officer
Go to: https://youtu.be/4yE