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BNL/CA Community of Practice: Matching & Referral
When participants are entering our system, and we have resources that we can connect them to, how do we know the best fit for those on our priority lists? How do we effectively match people to the right service for them at the right time based on their specific needs and level of priority? In addition, how do we have an effective system or process of connecting, or referring people to those services and supports? This call will give everyone the opportunity to learn the basics of matching and referral and then discuss challenges, effective strategies, and ask questions of each other related to this important component of coordinated access.

Dec 17, 2020 01:00 PM in Eastern Time (US and Canada)

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