• Vito Curalli, Executive Director, International and Industry Relations, Sales, Hilton Worldwide
• Laura Pallotta, VP Sales and Distribution – Canada, Marriott International
• Ally Wesson, vice president, Marketing, Realstar Hospitality
• Brian Leon, president, Choice Hotels
• Stephanie Snowball, Director of Sales, IHG Canada
• Andrea Torrance, Senior Vice President, Guest Experience, Accor
• Wayne Carrington, Director of Sales, IHG Canada
What is on the Agenda?
Find out what hotels are doing (new safety measures, protocols and procedures) to ensure they can continue to operate safely during the pandemic. Find out how safety protocols are impacting all aspects of Operations – from the check-in process to the cleanliness and hygiene of rooms as well as heightened safety measures in the housekeeping department, restaurants and other areas. What are the essential steps being implemented to ensure hotels are up to the “new standards” and guests and staff alike are safe; and how is that message being communicated to them. Are these heightened cleanliness standards and protocols sustainable in the long term?