2020 results demonstrate the essential role the global publishing industry continues to play in a tumultuous/fast-changing world. Agility to respond to the marketplace inevitably raises questions over its future business models. Books and so much more – audio, podcasting, merged media, digital storytelling, online learning, subscription models and Print on Demand – publishers’ content is delivered in an ever-increasing variety of ways. With the additional concerns around environmental impact, publishers are demonstrating inventory and production leadership with smaller print runs, niche print sectors and other alternative thinking. Our panel explores what these business models do, could and should look like and their impact on the global publishing sector.