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NUX Online - 2 September - User research within the public sector - moving the mountain
We're back after a short summer break!

The next NUX Online event is on Wednesday 2nd September 2020. In light of government advice, this will be a virtual event, powered by Zoom.

Join us online from 6:00pm ready for the talk starting at 6:05pm.

User Research within the public sector - moving the mountain

Government programmes of work are often complex groups of interconnected projects and systems. This technical complexity makes user research vitally important across government programmes, to ensure technical constraints don’t solely direct the system design.

By embedding UX into the process and adhering to standards, we make sure the systems are usable and accessible by all.

During this talk, Annaliese will discuss the Government Digital Service (GDS) standards most relevant to user research. Her experience of how user research is embedded into project teams within the public sector and, the importance of self-care when working in UX specifically within the public domain.


About Annaliese

Annaliese is a lead user researcher with a strong track record of helping organisations design user-centred products through user research and, the application of psychological principles to digital services.

Having worked within the Public Sector for the past 2 years, Annaliese has a wealth of experience in working to the Government Digital Service standards. Her public sector roles have included; senior user researcher at the Ministry of Justice, lead user researcher and internal assessor at HMRC.

Follow Annaliese on LinkedIn https://www.linkedin.com/in/annaliese-lamb-a5660940/ and Twitter @Annaliese88

Sep 2, 2020 06:00 PM in London

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