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May 19, 2021 09:30 AM

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Lucy Randall
Director, Sales & Service Operations @Better
Lucy is a Director in Sales and Service Operations working on special projects geared toward improving our client experience. Previously, she ran our direct-to-consumer purchase team and Sales Lab, a team dedicated to new financial products.
Troy Adams
Agent Experience Partner Manager @Better
Troy is an Agent Experience Partner working as a single point of contact directly with real estate agents. He provides agents with transparent real-time status updates on their clients loans.
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